Reset Internet Explorer:
Resetting Internet Explorer is a simple troubleshooting step that resolves a lot of IE issues. Here’s the instruction on how to do it.
How to reset Internet Explorer settings
http://support.microsoft.com/library/images/support/en-us/20x20_grey_plus.pngManually open the Reset Internet Explorer Settings dialog box
Close all Internet Explorer and Explorer windows that are currently open.
a. Start Internet Explorer.
Note If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
b. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
c. In the Internet Options window, tap or click the Advanced tab.
d. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default.
1. In the Reset Internet Explorer Settings dialog box, tap or click Reset.
Note Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.
2. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
Exit and then start Internet Explorer.
Clean boot:
Sometimes there are third party programs running on a computer that prevents Internet Explorer from working properly. Programs like Anti-virus, Anti-spyware, firewall, Third party add-ins. disabling them will fix the problem on
Internet Explorer, and will let you distinguish which program is causing it. Here’s the instruction on how to process a Clean Boot.
Windows 8.1 and Windows 8
1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
2. Type msconfig in the search box, and then tap or click msconfig.
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3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft servicescheck box, and then tap or click Disable all.
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4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
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5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
Windows 7 and Windows Vista
1. Log on to the computer by using an account that has administrator rights.
2. Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility.
Note If you are prompted for an administrator password or for confirmation, you should type the password or provide confirmation.
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3. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. (TheUse Original Boot.ini check box is unavailable.)
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4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
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Note This step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
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6. Close Task Manager.
7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
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Last is Uninstall/Reinstall Internet Explorer. Here’s how to do it.
To uninstall Internet Explorer
If you're trying to uninstall Internet Explorer because of an issue with the browser, first check to see if a solution is listed in internet explorer.
The following instructions apply to both Windows 7 and Windows Vista.
1. Click the Start button Picture of the Start button, type Programs and Features in the search box, and then click View installed updates in the left pane.
2. Under Uninstall an update, scroll down to the Microsoft Windows section.
3. Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.
4. Click one of the following:
· Restart now (to finish the process of uninstalling Internet Explorer 9 and restore the previous version of Internet Explorer).
· Restart later
To install Internet Explorer
1. Go to the technical support webpage.
2. Select the language you want to install and your version of Windows, and then click Download.
3. In the File Download dialog box, click Run, and then, in the User Account Control dialog box, clickContinue.
4. Click one of the following:
· Restart now (recommended) (to finish the installation process now).
· Restart later
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