Can Any1 Help Me!!! URGENT!!!?

Question

Hello, i am in need to assistance with my AOL software!! I keep reciveing a message saying that the AOL software cannot detct the cable modem, i have call AOL and they still cant help me can any1 help me, i am able to connect to IE and LWire but not AOL i need help bad can any1 help me with this please!!

Answer 1

First of all, don't listen to the advice of ditching AOL or reinstalling it. At least not yet! I hate AOL just as much as the next guy, but your preference shouldn't matter to solving the problem.



Here, you are trying to get AOL to detect your cable modem, but it's not supposed to. You need to set the software so that it thinks you've already got an internet connection. By doing so, you are telling AOL not to worry about detecting a modem or to be in charge of the connection. It just has to know one is already there.



It's been a while since I've had to configure AOL to use the broadband connection (last when I was working on a family member's PC), but that's the setting you're looking for. With an AOL tech on the line, they should be able to walk you through the steps to make sure AOL is not trying to find a modem. Tell the tech that you don't want it to look for anything. Hopefully that helps...

Answer 2

If you have a cable modem you must have a broadband provider! Get rid ot that funky AOL! All its doing is slowing down your broadband anyway!!!!!! GET BRAVE and use the REAL internet with firefox or Internet Explorer! Man AOL sees the rubes comin!!!!!!!

Answer 3

what you do is click on start/control panel ./add remove

then look in the list for aol

click on it

then click on remove

remove everything in the list

for aol

then just re-install aol

Answer 4

Uninstall then reinstall AOL.

Answer 5

if aol dont detech the modem u might have to manualky install it by tell the computer what its and where it is

Answer 6

Check Your Fire Walll. and Try to Connect

Answer 7

make sure you have plugged-in your modem to the computer.

:)

Answer 8

disable your firewall