Question:
What 5 things do you need to have a reliable cable internet connection?
2007-01-30 07:44:52 UTC
I'm going to be moving out of the house soon and I would like to know what I will need in my new home to have a reliable cable internet connection.
Three answers:
2007-01-30 09:11:32 UTC
depends on what your running. i suggest a cable modem and a wireless network router mainly because of its ease of use. this site should help you out outpost.com
IronRhino
2007-01-30 09:16:54 UTC
Good for you for planning ahead.



I'm not sure there are 5 specific things, but if you know the new address, call the cable company and tell them you want service at this new address. They will most likely deliver your cable modem and equipment to the new address. If you have access to this place, get the equipment and plug it in to make sure the connection is on and working. Have the cable company do a loopback test or whatever it is called to make sure your modem is online and working. This may not work without being plugged into your pc. If you have a laptop, bring it with you and plug it into the modem. Are you moving to an area that has the same type of cable internet that you are using currently? If so, then it should be a walk in the park, otherwise, you may have to wait till you can bring your machine there and plug it in, before being able to troubleshoot any connection issues you may have.
risa_rific
2007-01-30 09:13:18 UTC
I think this will answer your question:



If your modem isn't getting an answer from your ISP

Instructions



STEP 1: Make sure that the cable is correctly connected to both a phone line and your modem and that, if you're using an external modem, it's connected to the PC. STEP 2: Dial the access number for your Internet service provider (ISP) with a regular telephone and listen for a data tone. If you don't get one, then you have the wrong number or your ISP is down. STEP 3: If your modem is internal, skip this step. Unplug the power cord from your modem and shut down your computer. Plug the modem back in and restart your computer. STEP 4: If you have another modem cable that you can use to connect the computer to the modem, swap it with your current cable to rule out a bad cable.



If your connection is refused by your ISP

Instructions



STEP 1: Make sure your username and password are still correct. These are usually entered through a connection program that your ISP provided. You will probably have to retype your password, as you won't be able to read it on-screen. STEP 2: Locate the TCP/IP settings for your computer. In Windows, these are found in the Network and Dial-up Connection control panels. In Mac OS 9.2 and earlier, they're in the TCP/IP control panel. In Mac OS X, they're in the Network section of System Preferences. STEP 3: Check that the host name and domain name information are correctly entered in the TCP/IP settings. This information should have been supplied by your ISP.



If your connection is accepted but you can't load Web pages or send e-mail

Instructions



STEP 1: Call your ISP's support number to find out if you have been affected by a service outage. STEP 2: Unplug the power from your modem (whether it's telephone, DSL or cable) for at least 10 seconds, shut down your computer, plug the modem back in and restart your computer.



If your connection seems too slow

Instructions

STEP 1: Set your Windows computer to MS-DOS mode: Click on Start, Programs, MS-DOS Prompt. STEP 2: Type "ping" followed by an Internet domain name--for example, www.google.com or www.yahoo.com. Macintosh users with OS X can use Apple's Network Utility program to "ping." Earlier versions of Mac OS don't have it built in, but freeware programs are available on the Web. STEP 3: You should get a report saying how many milliseconds it took for your "ping" to reach the destination. A computer communicating with the Internet via a 56-KBps modem connection might typically have a 0.3-second (300-ms) or longer ping. Anything longer than 5 seconds (5,000 ms) indicates a problem with your connection that might be the fault of your ISP.



Overall Tips & Warnings

A telephone modem works better if it's connected directly to the phone line without anything else--a fax machine, splitter or caller-ID box--intervening.



Print out a paper copy of your TCP/IP settings and keep it handy as a reference to check against when you have problems.

It's also wise to have the phone number for your ISP's technical support printed out or stored on your computer where you can find it without having online access.



Hope this helps.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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