Shine........ stop calm down, take a breath.
OK the way you have written your query concerns me , what exactly is telling you this information.....
You mention POP-UPS (Not your Anti Virus Program Report)
Think about it.Every Anti Virus or Spyware Program , has their own way of reporting a infection.They will not use random pop-ups with great detail.
It sounds to me like you have a two Parter Trojan, the first infects your computer and then gives false results, Then it suggest you download a particular "Anti Virus Software" of course it provides the link (Very helpful ahem how kind ahem,) Then guess what it reports it can't remove such and such and suggest if you BUY/PAY/OR CREDIT CARD PROOF OF ID/OR BANK ACCOUNT NUMBER PROOF, ETC,ETC,ETC your computer will be back to normal.
Its called Rogue Security Software (Research It)
Normally the first part does not install on your computer it just has a pop up box on the Internet and offers a free scan, then it moves on to part 2.
Without telling you off, the worse thing you did was try downloading the software from the link provided by the report. YOU DEFINITELY HAVE A Trojan /Spyware/Adware/Worm/Virus/ etc etc etc now.
First lets get some Real and Proper software
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Get the free version and run it this should find the Rogue............
Now Install A proper Anti-Virus Software Program And A Spyware Program and kill of the B***** B*******
My only question is why didn't you have any Pre Installed already, and RELY ONLY on THEIR results NOT some 3RD Party Pop-up.
Anyway now you have to research what is the best Anti-virus/Spyware for you........................ AND KEEP THEM UP TO DATE. There are lots of free or paid ones, do some research.via the search box at ,
CNET DOWNLOAD TRUSTED DOWNLOAD CENTRE see same hyperlink above.
PLEASE NOTE
If software download/install problems, download the proper ones from another safe computer then Burn/Copy to Disc or USB Stick then install on your computer in safe mode, then get rid of the B****** Trojan /Spyware/Adware/Worm/Virus/ etc etc etc
Hope this is useful for all
Yours A.Thompson