Question:
i am connected to internet but can't access any webpages - is it a problem with windows xp?
sue k
2008-02-20 06:51:10 UTC
Is it possible that i need to reinstall window xp? help please!
Four answers:
Joe K
2008-02-20 07:06:03 UTC
Could be either a proxy issue, a malware issue, or a firewall issue.



To check your proxy settings go to internet explorer. Click on tools > internet options > connections tab > LAN Settings button > make sure there are no proxies set and uncheck use a proxy server > click ok and ok > Try your internet. If it works then restart your computer and see if it still works. If not then your ISP has a internet accelerator using the proxies and you need to call them to figure out what has happened.



To Check if malware has caused problems with your winsock or hosts files go use the following tools.



Winsock XP Fix (run it and let it restart your computer)

http://www.majorgeeks.com/download4372.html



Hi-jack This(HJT)

http://www.trendsecure.com



With HJT tell it to create a log and post the contents of the log on here and we can tell you which entries to remove.



If it's a firewall issue you will need to look through your exceptions lists to find out what is wrong. You may need to contact the provider of your firewall for help, as we do not know what you use.



Good Luck HTH.
2008-02-20 15:31:16 UTC
Had a problem like this before and the problem was that the DNS (Domain Name Server) server addresses were incorrect.

To check your DNS settings:

http://www.mediacollege.com/computer/network/dns.html

Call your ISP and check whether these settings are correct.
babsy g
2008-02-20 14:56:10 UTC
what browser are you using? firefox or internet explorer>



usually firefox updates its system and yours wasnt updated correctly.... use other browsers firs.. like the internet explorer then download the latest version of mozilla firefox
Luke S
2008-02-20 15:00:54 UTC
go to mozilla.com and download firefox. internet explorer on your computer has expireded or just gotten old.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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