Question:
Internet connection problems.?
sicoll007
2007-04-03 11:26:48 UTC
I have broadband, and someimes when I try to connect I cannot get a connection. I have to either log off or restart the computer. It happens about 25% of the time. Why does it happen - one miniute it connects - the next it doesn't?
Eight answers:
2007-04-03 11:29:55 UTC
Heavy traffic and limited bandwidth. I guess you're with a cheap or free ISP?
nephtine
2007-04-03 11:47:30 UTC
There could be a couple of other reasons than those already mentioned. Have you set your connection settings up ok and are you using a mail client like outlook or outlook express?



Check your internet connection first...Tools, Internet Options, Connection. Make sure Always dial a connection is selected, rather than never dial. Then in the dial up box where it should have the name of your broadband connection supplier, highlight this and click on Advanced. Then ensure that none of the "disconnect if" options are selected. Go back one and where you clicked on Advanced before, now click on Properties then the Options tab. Ensure your redialling options are as you want them (ie redial for x no of attempts; redial after 1 second; idle time before hanging up NEVER and click the redial if connection is dropped box.

If the connection is ever dropped, it should automatically redial for as many times as you've indicated to get reconnected. If however, the server has dropped the connection due to high traffic, it can take some time!



Also, if you do use Outlook or Outlook Express, there's an option somewhere to DISCONNECT after sending and receiving mail so this might be happening. This is normally found whilst you're in Outlook or OE by clicking Tools/Options and then making sure that Hang Up After Sending/Receiving is not checked. Whilst you're there, click on the Change button and ensure all your internet connection settings are same as you set them up seperately through internet options.



Hope this helps, if indeed that might be what's causing the problem.
YourTech
2007-04-03 12:13:04 UTC
Your question is kinda incomplete. I am unable to specifically anwer your issues but I will try to assist.



If you are talking about a wired connection, there could be several issues that could cuase connection loss. 1st, chekc cables and ensure that they are locked into position. Also check Power cables on routers and modems.



If you are running wireless, it could be a signal strength issue. Try moving your PC closer to the Wireless router or Access point. Sometimes using a Booster Antenna fixes this issue.



Another reason you could have disconnects is due to a Winsock error. Try running WINSOCKFIXER (downloads.comstar-computers.com) to corerect the issue.
2007-04-03 11:35:18 UTC
Just go to internet connections on control panel, then right click and select disable then enable again. Use some common sense on this because not all computers have the same internet connections. I got wireless and I have to do this everytime my computer restarts.



And if you got wireless......Try to connect to a neighbors internet ;)
retired gentleman
2007-04-03 11:43:22 UTC
make sure you are connected to

the main phone socket, if you are

running off extensions that can cause probs

and have a filter on each phone

try plugging into main socket ..
spiegy2000
2007-04-03 11:32:25 UTC
I bet you're with Plusnet
boz
2007-04-03 11:34:37 UTC
If you are with talktalk, change your modem. Its rubbish.
Grand pa
2007-04-03 11:34:36 UTC
switch servers..


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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