Question:
My Firefox and Internet Explorer wont connect to the internet but the Internet is working fine?
Angela
2012-12-09 14:17:26 UTC
My Firefox or Internet Explorer will not connect to the internet but my internet is working fine! Its been like this for like 3 days already. Im at the point of giving up. I dont know what to do. Firefox gives me this message "Unable to connect Firefox cant establish a connection to the server at ... It does this to every website. Internet Explorer says The page cannot be displayed. Can someone please help me!!
Five answers:
Dell Inc.
2012-12-12 08:49:01 UTC
Hi,



I would suggest you to reset the Internet Explorer and Mozilla Firefox settings to default.



To reset Internet Explorer, follow the steps below:

1. Close all Internet Explorer windows that are currently open.

2. Open a new Internet Explorer window.

3. Click on Tools and then click Internet options.

4. Click the Advanced tab, and then click Reset.

Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data.

5. Click Reset in the Reset Internet Explorer Settings dialog box.

6. Click Close once Internet Explorer has finished applying default settings and then click Ok.

7. Restart Internet explorer.



For resetting Mozilla Firefox settings, follow the steps below:

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu

and select Troubleshooting Information.

2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.

3. To continue, click Reset Firefox in the confirmation window that opens.

Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.



If the issue still persists, try to boot the system in Safe Mode with Networking. Shut down the system and once you restart keep tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode with Networking to boot the computer into Safe Mode with Networking.



Once you are in Safe Mode with Networking logon to your user profile and browse the internet.If it works, reboot system in normal mode and disable or uninstall firewall applications.



Since, the issue started 3 days back, I would also recommend you to perform System Restore. Use the link below to guide you through the steps of System Restore:



http://dell.to/SbNkFw



Glad to assist you.



Thanks and Regards

Priyanka S
2016-10-14 03:18:46 UTC
This from time to time occurs in Vista. Open a command instantaneous as administrator (proper click on the shortcut and choose "Run as a Administrator".then form "sfc /snannow" with out the costs If it would want to, sfc (gadget document examine) will replace corrupt or lacking gadget archives with reliable ones. it would want to ask you for the unique gadget CD.
2012-12-09 14:19:46 UTC
I suggest taking it to a computer store and having it looked at by someone there or leaving it alone for a few days and then retrying.
Palash
2012-12-09 17:30:26 UTC
Simply set up your windows again and install the network drivers properly then set up firefox.I hope your problem will be solved.
2012-12-09 14:21:31 UTC
try downloading google chrome, if this doesn't work there maybe a problem with your network drivers (I am not sure how to fix this as my uncle did it for me ages ago) look up how to fix this but I hope this helped good luck :)


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
Loading...