I have internet problem an no one knows why.?

Question

my website is www.electrobins.com and I use microsoft outlook to access my emails.

for the last 3-4 months i have had random connectivity problems with only my website and all the websites hosted by my hosting company. www.electrosoap.com, www.beirutnightlife.com, www.condigroup.com, www.bobnbab.com, etc etc.

I ask friends to connect from different locations and some have this problem and some don't. My hosting company is telling me that the problem is from my DSL connection or ISP .

I call ISP and they have no problem at their end and they can access my website normally (seems they have a good connection to tell me what the problem is)

I do a "ping www.electrobins.com" and theresult is "request timed out".

I do a "tracert www.electrobins.com" and the following results come back.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\User>tracert www.electrobins.com

Tracing route to electrobins.com [70.47.247.235]
over a maximum of 30 hops:

1 45 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 1832 ms 2893 ms 4180 ms 77.42.129.91
3 2115 ms 57 ms 63 ms 77.42.129.20
4 1295 ms 2101 ms 1042 ms 192.168.111.2
5 546 ms 705 ms 747 ms 12.118.94.97
6 * 546 ms 358 ms ge-2-1-2.nyc33.ip.tiscali.net [12.118.94.46]
7 412 ms 328 ms 299 ms xe-2-0-0.nyc20.ip.tiscali.net [89.149.185.82]
8 369 ms 509 ms 644 ms netaccess-gw.ip.tiscali.net [213.200.66.202]
9 768 ms 794 ms 835 ms 0.e1-4.tbr2.mmu.nac.net [209.123.10.77]
10 546 ms 540 ms 493 ms vlan801.esd1.mmu.nac.net [209.123.10.10]
11 * * * Request timed out.
12.......

I need assistance with the following:

- is there a way of hosting my website or emails temporarily to try and see if the hosting company is causing the problem? (my hosting representative is a little arrogant and denies that the problem could be from their side even)

- Is there a way of finding out exactly what the problem is with limited web knowledge? (at least to pinpoint the problem).

- In lebanon the only ISP is OGERO so there is no way of changing them.

PLEASE PLEASE HELP. it has been 3 months now and NOW 3 hours continuously.

Answer 1

i've seen times where the isp server for some reason might have locked you out from entering those site if you have a router that could be the problem as well try changing your MTU I had issues in the pass turns out it was my router firewall that was blocking the site from loading and the only thing that i can do was change the MTU settings either lowering it or making higher.



good luck

Answer 2

Your ISP sucks. Get another one. Is it so hard to accept the fact that most humans are worthless?

Answer 3

call ur internet provider