Help with internet?

Question

my internet is working because i can sign into msn messenger but firefox wont open internet explorer wont connect and netscape navigator wont connect either?? plss help me? ive tried configuring my firewall but it wont help ive restarted my computer a countless amount of time but it wont work :S i have a pc.

Answer 1

1. Power down your modem and your router

2. Unplug any peripheral disk drives, flash drives, memory sticks

3. Uninstall all your browser add-ons

4. Search thru your Add-Remove list for programs you didn't install yourself. Make sure you know what an item is before you delete it.

5. Run disk cleanup

6. Run desktop cleanup

7. Edit your startup files and disable those you don't need

8. Go into Control Panel>Internet Options>Delete Temporary Internet Files, Cookies, & Browsing history

9. Power down your computer

10. Power up your modem and wait for 1 minute for the lights to stabilize

11. Power up your router and wait for 1 minute for the lights to stabilize

12. Boot up your computer

13. Update your virus program and spyware program

14. Run virus and spyware scans

15. Good Luck

Answer 2

We need more information



1. Do you have a router? If so, how is it configured?



2. Are other pcs able to connect (this assumes a router and multiple pcs on the network). This will tell us if the problem is the configuration of your pc OR the configuration of the router.



3. When you say your web browsers cannot connect to the internet it can be a problem with DNS settings and we will need to know how this is configured.



Let's stab at it this way and assume you have a dynamic IP address from your ISP:



1. Turn off the modem and router and pc.



2. Remove the router from the connection.



3. Turn on the pc and let it warm up. No wired connection to any network device is wanted at this time. Right click on My Network Places, click on properties. Right click on your wired lan connection, select properties, highlight Internet Protocol (TCP / IP) and click on the properties button. Make sure the properties window is set to obtain IP address automatically and obtain DNS automaticaly. Close out of this and shut down pc.



4. Run a CAT5 cable from your pc to your Modem's Internet feed.



5. Turn on Modem. Wait at least 1 minute and then turn on pc. Wait until it warms up fully. Now open Internet Explorer and see if you can see any public web page. If you cannot call your ISP as there is likely a problem with their system. Leave the pc configured in this way until the ISP and you have resolved the issue.



6. If you can open a web page the original configuration may have been incorrect.



7. If you have a router, you should now reinstall it according to the router manual directions. Make sure the router WAN config is for a dynamic IP address; make sure the router LAN config is to provide LAN IP addresses via DHCP. Carefully check all of this in the router config section of the manual or problems will reappear.



I really cannot provide more help without more info.

Answer 3

It may simply be compatibility issues if you've ever used McAfee.



I started having this problem intermittently when I installed McAfee as my anti-virus program. I then uninstalled it and switched to Avast. A quick scan of the C://Windows/System32 folder picked up 29 infected files which I quarantined. I tried clearing my cache, temp files everything and still no luck.



Finally, I read that McAfee uninstall does not remove EVERYTHING which may lead to some incompatibility issues. So I found this tool called MCREM2. It is a downloadable application which removes all McAfee related stuff completely. I restarted my computer and it's all working fine now. It worked great! Good luck to you..

www.myfixes.com/articles/mcrem2

Answer 4

Do you have any proxy address set up in your browsers? If you have, then disable them and choose direct connection(Firefox), I aren't sure but this might help...

Answer 5

so apparently yahoo is not on the internet.

Answer 6

How are you posting this question? :P