Don't listen to those two. The header is important for them to trace the offender.
You don't say what Email program you are using so I will tell you how to do Yahoo.
If you are using the Old Email program:
The bar that goes across the top of the open email (reply, forward, delete, Spam, move) is where the full header link is located. Look to the far right side and just below the bar. If not at the top bar then look at the same bar at the bottom of the mail. Click on Full Header and it will open. Now copy the complete email and paste it in a new one you compose. To copy: Put the cursor a the beginning of the header and then left click and hold down the button and drag across and down the mail until it is completely highlighted. Then right click and and select Copy. Go to the email you are composing and left click to get the cursor, then right click and select Paste.
In the Beta Email:
On the bar at the top of the reading pane:
Click on the Compact Header link to the right. Then select Full Header. A seperate window will open with the header. Copy and paste it in a new email, then copy the entire email and paste it in the new email.
Send to the address supplied by eBay.
Other email programs.
Netfirms Webmail
1. Open the email
2. Click "View Full Message Header"
3. You can then copy the full message header to an email and send to Netfirms support for further investigations.
AOL
1. Open the email and look for the Details link under the To address.
2. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
3. You can then copy the full message header to an email and send to Netfirms support for further investigations
Eudora
1. Inside the Eudora Inbox double-click on the email message to open it.
2. The email will open in new window, and a new menu will appear.
3. On the new menu click the Blah Blah Blah button to show all headers.
4. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy
5. To close the email window click the close window button near the top right. 6. You can then copy the full message header to an email and send to Netfirms support for further investigations
Hotmail
1. Log into your Hotmail account.
2. Click on the Options link on the menu.
3. On the options page click on the Mail Display Settings link under the Additional Options column.
4. Look for the setting named Message Headers. Change the value to either Full or Advanced.
5. Click the Ok button on the bottom of the page to save the changes.
6. You can now go back to your Inbox and view your mail. The mail you view will display the full headers.
7. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
8. You can then copy the full message header to an email and send to Netfirms support for further investigations
Outlook 2000
1. Double-click on the email message to open it.
2. From the top menu click on View.
3. From the View menu click on Options.
4. A new window will appear displaying the full headers.
5. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
6. You can then copy the full message header to an email and send to Netfirms support for further investigations
Outlook Express
1. Inside the Inbox right-click on the email message. A context menu will appear. From this menu select Properties.
2. A new window will pop-up. Select the Details tab.
3. The details screen will show the full headers.
4. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
5. You can then copy the full message header to an email and send to Netfirms support for further investigations
Yahoo Webmail
1. From your Inbox click on the email message to open it.
2. From the menu click the Full Headers link.
3. The page will reload and the full headers will be displayed.
4. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
5. You can then copy the full message header to an email and send to Netfirms support for further investigations
Microsoft Internet Mail
1. Open the email message.
2. From the menu click on File, then select Properties.
3. A new window will appear. Select the Details tab to display the full headers.
4. Using the mouse, click and highlight the header text, then copy it to the clipboard by right-clicking and selecting Copy.
5. You can then copy the full message header to an email and send to Netfirms support for further investigations