Removing a VIRUS, TROJAN, SPYWARE?

Question

An all rounder, free, SAFE.

Answer 1

This is the way I do it (I've managed to fix many systems this way) first use Spybot-S&D, then get Lavasoft ad-aware and run it, finally use the free version of AVG and see if it can find anything!



Spybot-S&D

http://www.safer-networking.org/en/index.html



Lavasoft Ad-aware

http://www.lavasoftusa.com/



AVG

http://free.grisoft.com/

Answer 2

2

Answer 3

Hi

Anything that has to do with Trojan Virus must be deleted in safe mode, don't risk your computer by downloading more risks when you are infected.

if you are using windows XP which I'm hoping you are ,these are the instructins in how to get into Safe mode.

Follow the below instructions....

To start the computer in safe mode

1.

You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.



2.

Click Start and then click Shut Down.



3.

In the drop-down list of the Shut Down Windows dialog box, click Restart, and then click OK.



4.

As your computer restarts but before Windows launches, press F8.

On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears.



5.

Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.



6.

If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.





Note



• If Windows launches before you can choose a safe mode, restart your computer and try again.



• In safe mode, you have access to only basic files and drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). You can choose the Safe Mode with Networking option, which loads all of the above files and drivers and the essential services and drivers to start networking, or you can choose the Safe Mode with Command Prompt option, which is exactly the same as safe mode except that a command prompt is started instead of the graphical user interface. You can also choose Last Known Good Configuration, which starts your computer using the registry information that was saved at the last shutdown.



• Safe mode helps you diagnose problems. If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes. If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change.



• There are circumstances where safe mode will not be able to help you, such as when Windows system files that are required to start the system are corrupted or damaged. In this case, the Recovery Console may help you.



• NUM LOCK must be off before the arrow keys on the numeric keypad will function.

Answer 4

Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:

Trend - http://housecall.trendmicro.com/

Panda - http://www.pandasoftware.com/products/ActiveScan.htm

Norton - http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym



Second download, update and run scans using the following products:

SuperAntispyware

http://superantispyware.com/

Spybot S&D (free version requires manual updating)

http://www.safer-networking.org/en/download/

AVG AntiSpyware

http://free.grisoft.com/doc/20/lng/us/tpl/v5

Adaware from Lavasoft (free version requires automatic updating)

http://www.lavasoftusa.com/products/ad-aware_se_personal.php



(These programs can be run in Safe Mode after downloading and updating)



Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.



Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.

SpywareBlaster (inoculates, not a spyware removal tool)

http://www.javacoolsoftware.com/spywareblaster.html

================================

If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.



Free technical help forums



AumHa Forums

http://aumha.net/index.php

Bleeping Computers

http://www.bleepingcomputer.com/forums/

Spybot S&D Forums

http://forums.spybot.info/

Lavasoft Forums

http://www.lavasoftsupport.com/

Spyware Info Forums

http://forums.spywareinfo.com/index.php?showtopic=79038

GeekstoGo

http://www.geekstogo.com/forum/forums.html

Answer 5

To remove spyware,there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.

Top 5 anti-spywares reviews,comparisons and download links on

http://www.spywaredetectors.info

You can download and scan your computer for free.

Answer 6

For antivirus and antispyware you can use the best free software Aol avtive sheild



http://www.activevirusshield.com/antivirus/freeav/index.adp?



For a scan and removal of deep spywares use lavasoft AD Aware



http://www.lavasoftusa.com/products/ad_aware_free.php



THis are good for you. This will work perfectly. And Adaware you should run a scan. But aol it is real time sheild and best antivirus. You use both.

Answer 7

i use AVG anti-virus and AVG anti-spyware both. they r very good and AVG is in the top five for best. i also have Ad-Aware SE personal. avg will pop up and let u know a virus in ur pc and you can click on cure and it will take the bug out. i go every where on my pc an with out it i would be in troble all the time. avg can be set on automatic and it will run any time u set for it and also download all updates all three can be free. for avg free look for avg free edition on the page when u pull it up. go to search and type in AVG anti-virus free edition

Answer 8

For all computer related problems please check out

http://sumiram2006.googlepages.com/combatproblems

It not only gives complete solutions but also offers

free downloads of effective softwares which can detect

and eliminate all spy ware /virus /ad ware /Trojans completely.

Answer 9

I use avast, it's safe & free.

www.avast.com

It was able to remove virus that my avira couldn't.

Answer 10

Here you have more information on computer security, as well as good and free programs that you can download into your computer:

http://www.ttreviews.info/

Answer 11

they gave you sites on how to destory them but here is a site that will give you the software to stop them before they even infect your computer!

http://www.personalfirewall.comodo.com/

here is the review(its the best firewall it beat even the pay to get ones!) its a must read!

http://www.pcworld.idg.com.au/index.php/id;159719021

Answer 12

AVG, look it up. Worked well for me

Answer 13

Ad-aware and Trojans Tools



Ad-aware*

BHO Captor Control IE Browser Helper Objects (BHO), displays installed BHO's, file property sheets; deactivate what you want.

BHOCop More options than BHOCaptor

BHODemon Even more options than BHOCop

BHOList

DShield Top Ten Attacked Ports

DSOStop Check and protect against the Data Source Object

FileChecker Outstanding tool to check for and be alerted in case of tampering with any executable - antiviruses, antitrojans, firewalls etc.

HTAstop We discovered a malicious tool that allows executables, trojans, viruses etc, to be encoded and embedded DIRECTLY into web pages; no links to click, no downloads to install to become infected. This is considered a major danger for all Windows-users! An extensive description from HTAstop can be found here

ICQ Protector Nice protection tool for ICQ users

Outlook Express & Opera Virus Protection

PassLock Very useful patch in regard to infections

Privacy tests

RxTrojan Assistance Pack DOS based useful restore/info pack

SANS Top Ten Attacked Ports

Spy Sweeper*

SpyBlocker PacFile Generator

SpyBlocker*

Spybot* or information here

SpySites Database

Spytech SpyAgent

SpywareBlaster

SpywareGuard Resident running antispyware

StartPage Guard Prevents browser start page hijacking

System Safety Monitor Monitor essential files.

Tom Cat check online if software is Spyware

Trojan Simulator Tests virus scanner with the harmless eicar test file

TrojanCheck Detects and removes (unknown) trojans, guarding starting points used by trojans to hide secretly. It shows changes at the spot, and offers an undo option. Implemented are as well: full trojan scanning engine; process viewer; password stealing detector; double extensions file detector; netstat tool.

Trojan First Aid Kit Database of 750 trojans, fast scanning, new options etc. Note: this software is abandoned and not updated and developed any further.

Trojan ports The full list!

TrojanSimulatorHarmless demo-trojan to test your antitrojan software.

Windows Media Player Scripting Fix Disable/enable Windows Media Player scripting to avoid infections.

WinPatrol

WSH Anti-Polymorphism Patch Prevent Windows scripts (.VBS, Java) from being able to read/write themselves, to avoid infections by advanced worms. Info can be found here.

WinSpy





Antivirus tools (not resident; compatible with avast!)



Antivir PE Fair but with quite some false alarms

AVDisk Fine tool to automatically create rescue disks for the F-PROT/DOS anti-virus

BitDefender Free Edition for DOS

BitDefender Free Edition and Updates*

BitDefender Free Removal Tools

F-Prot for DOS and Updates

Norton Anti-Virus Removal Utility 2003





avast! Antivirus



avast 4.0 Uninstall Complete removal of avast! antivirus

avast 7.7 DOS version Key: AS770.A123456-24DB67 and Updates or here

avast Documentation avast! iavs Service Management (for server and advanced users)

avast! Virus Cleaner Tool





Backup



AutoBackup

Back4Win

Backup and Shutdown

BackUp Maker*

BackupLatest

Cobian Backup

Driver Manager

DrvClonerXP Copies an entire drive partition sector-by-sector, byte-for-byte directly to another drive partition, producing an exact reproduction clone of your original partition

DrvImagerXP Disk imaging tool, that creates backup clones of NTFS and FAT32 drive partitions as well as floppy disks, by copying, byte-for-byte, the drive partition sectors

Easybackup

EZBack-it-up

FallBack

Ghostfiles

No Hands Backup

Penguin Backup

Roadkil's Unstoppable

SynchronEX

Synchronize

TaskZip*

WinDriversBackup.exe



Mozy is a secure, automated remote backup service for PC's.

Download and install Mozy to ensure your data is safely backed up at a secure, remote location.





Cleaning & Tunning Tools



Active@ Kill Disk Hard Drive Eraser Destroy data on your hard drive, excluding any possibility of future recovery.

AnalogX SuperShredder Erase sensitive files beyond all chance of recovery by another party.

BCWipe Completely erase files from your hard drive by overwriting them with random data.

Bears Delete Simple batch file, deletes: index.dat file, history, temp, cookies, MS Office recent files and shell icon cache.

BeClean

Clean Floppy

Clean

CM DiskCleaner

Disk Cleanup Permanently remove any traces of deleted files from your hard disk.

Eraser or here Overwrite old data to make sure it's completely deleted.

G-Lock Temp Cleaner

HDD Health

IE Privacy Keeper

Internet Sweeper or here Cleans cache, history, cookies, user.dat files, addresses for real. Autostart possibility included. Now compatible with XP/Netscape v6.2/Opera v6.0.

JDN Reserve Clean drives within minutes.

MFCClean (Recursive clean of MFC temp files)

SafeClean Utilities (W98)

SafeClean Utilities Clean up your drive by getting rid of files programs leave behind.

SecureClean Erase files and overwrite them so others can't retrieve them.

Spider Clean IE cache

Sure Delete Permanently wipe all traces of a file from your hard drive.

Washee

WipeDrive Destroy sensitive data with this USDOD-approved program.

Xen Heavy duty cleaning batch file.