Word and firefox keep crashing?

Question

When i open a file on Microsoft word 2007, it keeps freezing and eventually it says word is "not responding". If i open a blank page, it opens up but when i click the font, to change it, it just freezes. I'm running Windows XP. Firefox has also been crashing lately, it just freezes when i click and drag on a link. I always have to re-open them.Can anyone help please?

Answer 1

You might want to clean up your computer. Delete any unnecessary files etc.



Try restarting Word and Firefox, and if you can, redownloading both (or in Word's Case reinstalling office).



If the application says it is not responding the hit ctrl+alt+delete and force quit it.



Try restarting your computer also. That may help.

Answer 2

You can download ccleaner for free here: http://bit.ly/1Bk5V5C



First open CCleaner

Go to the Cleaner tab and you will be confronted by a very confusing lineup of checkboxes.

To make this brief, below is my recommended setup:

Under internet explorer check temporary internet files, cookies, and last download location. Most users don't really need this stuff. keep history and bookmarks unchecked, history is a maybe, but you don't want to lose bookmarked sites. You can normally leave Windows Explorer, System, and Advanced alone.

Run CCleaner and it will start deleting files.

afterward it will present you with a list of the files deleted, you really don't need to go through it as it will be several pages long.

The registry cleaner is recommended for slightly more advanced users. Use it after uninstalling programs as they will often leave behind incorrect registry entries.

If you decide to run Registry cleaner then review the items detected and always back up the registry (I keep a folder aside for this)

The Tools tab lets you uninstall programs and set startup programs. Why do you need this if Windows has all of these features? Especially with Vista Home Ed. The windows defender software explorer( startup programs) doesn't pick up some entries (however software explorer is easier to use).

Using CCleaner to uninstall programs and then check for leftover registry entries takes less time.

Under Options you can determine how CCleaner cleans your files. I leave this alone.

Answer 3

I'm just wondering why so many people when they have questions do NOT tell us what we need to know to help them. for instance:



How much RAM have you got?



How much is on the Taskbar when you surf or work in Word?



Have you done any maintenance?



Have you gotten rid of the 'junk' in the 'Startup' folder?



Have you done a Virus check?



How often is the HDD used as RAM?



Have you Defragged ?

etc.



Try some of my suggestions and make necessary corrections.

;-)

Answer 4

Every file present in your registry contains a command or direction for every program and application on your computer. Registry files are the files that give your computer the instructions for what to do next. If these registry files get corrupt or misplaced, your computer fails to understand what to do. In these instances, your computer loses control, eventually leading to a crash.At this stage the priority is to fix these registry files. In such situations it is suggested that you do not try to fix the registry yourself. Immediately find registry cleaner software and scan your computer to locate any errors. This software will identify all the missing entries or errors, restoring them right away. In many cases, your computer will be back to normal. It is recommended that you run this software once a month for best results. I should like to commend Registry Easy http://computer-e-book-money.com

to you !