Question:
internet explorer help?
shorty
2008-09-19 11:50:41 UTC
okay so i was downloading an update for my adobe when my laptop turned off and when i turned it back on adobe was gone and then i went to downlaod adobe 9 and while it was downloading it came up that i need a proxy so i tried to put something in it and since it didn't work so i paused the download and then after a while tried to acess the internet but it keeps on showing the internet explorer cannot display the webpage my sister can access the internet on her laptop but i can't though my bitorrent and my skype can connect to the internet
i already restarted my router but nothing changed
my computer is a HP Pavilion dv 1000 and it runs on Windows XP

i ran a diagnostic test and it came up with this:
Last diagnostic run time: 09/19/08 07:50:21 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to www.passport.net: A connection with the server could not be established
warn HTTP: Error 12029 connecting to www.hotmail.com: A connection with the server could not be established
info FTP (Passive): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
info Redirecting user to support call
info Redirecting user to support call


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically Detect Settingsisabled Automatic Configuration Script: Proxy Server:216.106.165.235:80 Proxy Bypass list:
info This computer has the following default gateway entry(ies): 192.168.0.1
info This computer has the following IP address(es): 192.168.0.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info Skipped gateway connectivity check because of IE proxy configuration


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.0.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
action User input required: Specify network name or SSID
Wireless - First time setup
info The Wireless Network name (SSID) to which the user would like to connect = dlink.
Wireless - Radio off
info Valid IP address detected: 192.168.0.100
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Realtek RTL8139/810x Family Fast Ethernet NIC, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Wireless Network Connection, Device=Intel(R) PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info Network connection: Name=1394 Connection, Device=1394 Net Adapter, MediaType=LAN, SubMediaType=1394
info Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE
info Both Ethernet and Wireless connections available, prompting user for selection
action User input required: Select network connection
info Wireless connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12029 connecting to www.microsoft.com: A connection with the se
Five answers:
chapin
2008-09-20 17:15:54 UTC
open internet connections, and click on the tab that says connections, and then on the LAN settings make sure all the settings are same as your sisters
andrea
2016-05-25 06:19:26 UTC
Internet Explorer 7 dog.
Bon Gart
2008-09-19 12:02:05 UTC
First, I have to wonder why you got a message indicating that you should be using a proxy server. There should be no need for a proxy server unless you are either trying to bypass some blocking software put in place by the system admin for the place you are trying to connect through, or you are trying to hide your true IP address and keep from getting in trouble for downloading illegally through your bittorrent client.



So, assuming you are a home user, and that you are not trying to be clandestine, you have no need for trying to use a proxy.



Now, you can attempt this. Go into the properties and TCP settings for your wireless card (assuming that you are using your wireless to get online) through your network connections, and change your TCP/IP settings to this manually



192.168.0.100

255.255.255.0

192.168.0.1



and the DNS to

204.117.214.10

199.2.252.10



And see if you can surf.



I suspect that you have some nasty malware and spyware infections that are redirecting your connection, so you might want to use your sister's computer to download http://www.malwarebytes.org Malwarebytes Anti-malware and http://www.spybot.net Spybot Search & Destroy. Also download the spybot_includes file, so you can update spybot offline. Copy those to a thumbdrive or burn them all to a CD, and move them to your computer. Install them, run them, and remove everything they find.



Malwarebytes is exceptional at repairing the damage done by malware. Run a Quick Scan first, before you run a full scan.
2008-09-19 11:58:33 UTC
i had that same problem with yahoo messenger exactly how you said it but i fixed the problem by rebooting the whole system and letting the reinstalation of windows vista install and it took the problems and started my whole system over again



i think thiuer is a reinstalation disc for windows xp to because i also had one and i did reinstall windows and it deleted the errors startted the whole system over like fresh spankin new
elderbal
2008-09-19 12:10:34 UTC
Get rid of the proxy, and also make sure that the radio on your wireless card is ON.


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