internet and phone problem?

Question

we have recently in the last few months signed up for wireless internet and all seemed to be going fine. then all of a sudden the phone doesnt work, electronically the phone is fine but its not making calls or recieving them. ive taken the front off the plug and put the phone directly into test socket and still nothing works. i can hear internet noises but thats all. through all this i can be on the internet both on my lap top wirelessly and on the main computer without any problem. im not bothered bout the phone personally but my dad is going to go ape if this problem continues and i cant fix it. he'll just swear lots and keep plugging in different phones hoping they will work, telling me its obviously my fault. so if anyone can help me out write back asap!!!

Answer 1

First of all, all you generally require for wireless is to purchase a router and do not need to sign up for wireless service. After that, you can set up your routers security settings. If you have a VOIP telephone and set your router to mac filtering, you need to add/include the telephone adapter MAC address and may need the cable/dsl service to reset the router. If you father has telephone (POTS Line), the problem is not VOIP based or Internet based, the problem is with his own telephone service.



If you use the same company for telephone service as for internet, perhaps your carrier made a mistake



To Clovis above, I have had VOIP for 5 years, your rates appear incredibly low. Great for you. I pay $21.99 for packet 8 and a DIR-655 router and calls are crystal clear-clearer than POTS lines. I love the free features. For softphones, most carriers only allow you to call others that are using the same carrier. For softphones most people use skype because it is used around the world

Answer 2

There is only 1 reason to switch to VoIP... to Save Money!

You can save tons of money using VoIP rather than PSTN phones.

If you already have a cell as your backup comms and 911, then I say go for it...... get VoIP!



Yes, there are reliability issues related to using VoIP.

Yes, if Internet goes down, so does your VoIP phone, too.



These days, Internet connections are highly reliable.... at least where I live in Alberta, Canada. Over past 4 years I have had DSL Internet, and now Cable Internet..... both have been Very Reliable with no down-time, that I can recall, in past couple years.



"Most" reliability issues people have with VoIP is Not with service providers, but with your Equipment Hardware, such as Modems, Routers and ATA VoIP telephone adapters. Most VoIP services sell you VoIP hardware made from the same big-name manufactures (perhaps re-branded for their service name), such as Linksys, Motorola, Grandstream, etc. The equipment is reliable, BUT problems usually arise due to "configuration" problems that don't work for a particular situation or circumstance. It helps to have a little tech-savvy when problems arise....

Problems can be compounded when your equipment is Wireless-G. So, it comes down to how tolerant you are about dealing with technical issues when things go awry or need a little "tweaking".



I am currently using VoIP 100% for all my phone calling.

I officially pulled the plugh on Ma Bell six months ago and hope to never go back. The savings are substantial. I get a lot more features and flexibility at a much lower price.... how can one ask for more?



I use InPhonex as my "primary" home-phone VoIP service provider. They provide E911 where I live in Canada, even though InPhonex is a USA-based company. (find link through my profile)

I have their "LiteLine" service for $7.95/month.

I use CallCentric as my "secondary" home-phone VoIP service. I have a local-area phone number for $1.95/month + 1.5 cent/min incoming and 1.9 cent/min outgoing calling + all bells & whistles for free that Ma Bell charges an arm&leg for.



CallCentric is BYOD (bring your own ATA adapter).

So, I purchased my own Linksys PAP2T phone adapter through VoIP Depot in Canada. I configured the PAP2T for InPhonex on the adapter Line-1, and configured it for CallCentric on Line-2. So, I have just 1 VoIP adapter configured to work with 2-separate VoIP service providers.



CallCentric and InPhonex provide free softphones so you can use their services with a PC too. Or, use a 3rd party configurable softphone with their service, such as CounterPaths's "X-Lite" free downloadable softphone.



For alternative softphones and PC calling I also use Gizmo Project (now Gizmo5), Skype, Efonica, and Hotfoon.



So, even if you don't pull the plug on AT&T completely, you can use VoIP to save tons of money on long-distance calling alternative.

Answer 3

ring your ISP or the router hotline support number