what is this and how can i stop it from happening?

Question

Problem signature: Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 7.0.6000.16851 Application Timestamp: 49f1c468 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 04f51f03 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 2057 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Answer 1

Reinstall IE7, or upgrade to the new IE8.

Answer 2

The problem come from kernel32.dll...Seem it's serious.



What software did you installed before the problem occur? Is it a clean install? Did all applications are windows vista certified? Did all devices drivers got WHQL certified? Their are many source of your problem.



You also need to check the event viewer for additional information. Otherise, it's hard to troubleshoot.



This also might be due to code written for the IE6. You should upgrade to IE7; however, IE6 is fine as long as you patch the kernel.dll file, and to patch this means a service pack upgrade. There is no real patch (unless you design one yourself) that can fix this.



A dynamic link library is called by code from an executable by the use of functions. When you ununinstall a program, any files that are called by the executable remain intact, but the functions are not used anymore. This is why when some apps are uninstalled, you are warned that a specific .dll file is in use and a reboot is required to finish uninstallation. Now when another application is used to uninstall a particular product, sometimes they are programmed to incorrectly uninstall functions that are needed by other files, which can result in an application crashing. Windows is too lenient about this and the digital signatures should be verified by certificate when an installation occurs for all programs.



If you are experiencing this, then you uninstalled an application that is using the same functions as the IE6, or you have a plugin that is not signed and is causing an error with the IE6. Again, suggested to install IE7. I can tell you are using Vista without a service pack...

Answer 3

This should probably be in the Internet Explorer forum, since it's specifically about that. The most likely cause of this problem is a third party add on. To test this theory, open IE in no add-ons mode and see if the problem goes away. To start IE in no add ons mode, click the Windows Start Orb and in the search field (or run dialog) type iexplore.exe -extoff. Alternatively, you can go to All Programs, Accessories, System Tools, Internet Explorer (no add-ons).



If you need help go here

http://windowshelp.microsoft.com/Windows/en-US/Help/8038f9ac-9bf9-4809-8d75-fc42818d8af71033.mspx